Shipping & FAQs

Quick answers about shipping, sizing, orders, and returns. Tap a question to see the answer.

Shipping

Where do you ship?

We currently ship within the United States.

How much is shipping?

Shipping is calculated from the items in your cart and shown at checkout, before you pay.

When will my order arrive?

Our apparel is made to order, so production and delivery times vary. Any delivery estimate is not guaranteed; tracking is sent when available.

Will everything arrive together?

Some items may be shipped in separate packages.

Orders & Returns

How do I find my size?

Use the size chart and fit details on each product page. Fit can vary by style.

Can I return an item for a different size?

Because each item is made to order, we generally cannot accept changes of mind or size/color selection errors. Please read our Refund Policy before ordering.

What if my item arrives damaged or incorrect?

Email shopflakko@gmail.com within 30 days of delivery with your order number and photos. We'll review the problem under our Refund Policy.

How do I contact support?

Email shopflakko@gmail.com with your order number. You can also read our Shipping Policy.

Shipping & FAQs

Quick answers about orders, shipping, and returns. Tap a question to open it.

Processing time

How long until my order ships?

Every item is made to order just for you, so it's printed after you check out. Production time can vary by product and time of year.

Can I change or cancel my order?

Reach out as soon as possible through our contact form with your order number and we'll do our best to help. See our Refund Policy for details.

Shipping times

Where do you ship?

We currently ship to addresses in the United States.

When will my order arrive?

Delivery times vary by product, destination, carrier, and time of year. Any delivery date shown is an estimate, not a guarantee.

Will everything arrive together?

Not always. Items in the same order may ship in separate packages.

Shipping costs

How much is shipping?

Shipping options and rates are based on what's in your cart and are shown at checkout before you pay.

What if I entered the wrong address?

Please double-check your address before ordering. If an incorrect address prevents delivery, extra shipping charges may apply to send the order again.

Tracking

How do I track my order?

We'll email your tracking info as soon as it's available.

My package seems lost. What now?

Reach out through our contact form within 30 days of the estimated delivery date with your order number, and we'll investigate.

Returns & exchanges

How do I find my size?

Check the size chart and fit details on each product page. Fit can vary by style.

Can I return or exchange for a different size or color?

Because each item is made to order, we can't accept returns or exchanges for the wrong size or color, or a change of mind. Please review the product details and sizing before ordering. Full details are in our Refund Policy.

Damaged or wrong items

My item arrived damaged, misprinted, or wrong. What do I do?

Sorry about that! Reach out through our contact form within 30 days of delivery with your order number and a description of the issue (we may ask for photos). We'll review it with our fulfillment partner and, if eligible, arrange a replacement or refund.